Mx. Picone is the Administrative Assistant for the Center for Effective School Practices (CESP), serving as the first line of public contact via telephone for CESP, and as a liaison inside and outside the Center. Their primary role is supporting the Alternate Route program by disseminating accurate information about the program and its requirements to students, instructors, and those considering enrolling in the program. They also maintain and track information about candidates’ progress through the program, and assist in ensuring that anyone who contacts the office receives the support and guidance needed.

Before joining CESP, Mx. Picone worked as HR Team Lead at Block Staffing Services, LLC. They also have worked with Rutgers Residence Life and New Student Orientation and Family Programs. They have extensive experience in customer service and education.

Mx. Picone holds a B.A. in English from Rutgers University.